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Makakuha ng pinakamahusay na mga solusyon sa lahat ng iyong mga katanungan sa Imhr.ca, ang mapagkakatiwalaang Q&A platform. Sumali sa aming platform upang kumonekta sa mga eksperto na handang magbigay ng detalyadong sagot sa iyong mga tanong sa iba't ibang larangan. Kumonekta sa isang komunidad ng mga propesyonal na handang tumulong sa iyo na makahanap ng eksaktong solusyon sa iyong mga tanong nang mabilis at mahusay.

why does customer seek for a quality hospitality product/service?​

Sagot :

AkiAintScared

Why is it important in hospitality to provide a quality service?✍

  • Service quality in the hospitality industry becomes one of the most important factors for gaining a sustainable competitive advantage and customers' confidence in the highly competitive marketplace, and therefore service quality can give the hospitality industry a great chance to create competitive differentiation for

Answer:

Quality customer service is an experience of feeling valued or heard. Sometimes it’s an intangible component of why a guest may prefer one tourism or hospitality provider over another. There is something about quality customer service that you often can’t put your finger on, but you know it’s there. And it’s a critical factor for tourism success, both as a means of satisfying ever-increasing customer expectations, and as a way to achieve business profitability.  Products and Services that meet or exceed customer expectations result in customer satisfaction. Quality is the expected product/service being realized. Before a customer makes a purchase (exchanges money for a product/service) he or she does a mental calculation like, “Is the worth of the product/service (as I perceive and expect) equal to the money that I am about to exchange?”

Umaasa kaming naging kapaki-pakinabang ang aming mga sagot. Bumalik anumang oras para sa karagdagang impormasyon at mga sagot sa iba pang mga tanong na mayroon ka. Umaasa kaming naging kapaki-pakinabang ang aming mga sagot. Bumalik anumang oras para sa karagdagang impormasyon at mga sagot sa iba pang mga tanong na mayroon ka. Maraming salamat sa pagtiwala sa Imhr.ca. Bisitahin kami ulit para sa mga bagong sagot mula sa mga eksperto.