6.Client: I would like to open an account.
A. Here, don’t lose it.
B. I’d like to have some fruit juice please.
C. Sure, ma’am. can I have your ID please.
D. Alright.
E. Sure. Where will I sign?

7. Security Guard: ____ you open your bag madam?
A. Here, don’t lose it.
B. I’d like to have some fruit juice please.
C. Sure, ma’am. can I have your ID please.
D. Alright.
E. Sure. Where will I sign?

8. Manager: ____ you sign these documents?
A. Here, don’t lose it.
B. I’d like to have some fruit juice please.
C. Sure, ma’am. can I have your ID please.
D. Alright.
E. Sure. Where will I sign?

9.Teller 1: ____ I borrow your pen? I misplaced mine.
A. Here, don’t lose it.
B. I’d like to have some fruit juice please.
C. Sure, ma’am. can I have your ID please.
D. Alright.
E. Sure. Where will I sign?

10. Manager: _____ I offer you some drinks, Sir?
A. Here, don’t lose it.
B. I’d like to have some fruit juice please.
C. Sure, ma’am. can I have your ID please.
D. Alright.
E. Sure. Where will I sign?

11. Which of the following is the most formal?
a. Can I leave the room?
b. Could I leave the room?
c. May I leave the room?

12. What is the least polite way to ask permission? This is usually acceptable between friends.
a. Could I turn up the volume?
b. Can I turn up the volume?
c. Might I turn up the volume?

13. Smoking is prohibited in this building.
a. Can you smoke outside please.
b. Could you smoke outside please.
c. May you smoke outside please.

14. A child is asking her mom to use her tablet to play before bedtime. What will be the best response of the mother?
a. No kid, you mayn’t, it is time to go to bed.
b. No kid, you can’t, it is time to go to bed.
c. No kid, you couldn’t, it is time to go to bed.

15. We used to play outside three years ago,
a. Now, we cannot.
b. Now, we might not.
c. Now, we couldn’t.​