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Sagot :
NON-CONSTRUCTIBE FEEDBACK
Receiving non-constructive feedback can be challenging, but it's important to handle it gracefully. Here are two common ways non-constructive feedback might be delivered:
1. Vague or Generalized Criticism:
This type of feedback lacks specificity and doesn't provide actionable insights. For example, someone might say, "Your work is terrible," without explaining what exactly is wrong or offering suggestions for improvement. This makes it difficult for the recipient to understand what needs to be changed or how to proceed.
2. Emotionally Charged Responses:
Non-constructive feedback can also come in the form of emotionally charged responses that are more about the person giving the feedback than the actual work being evaluated. For instance, someone might say, "I hate what you did," expressing strong emotion without explaining the reasons behind their feelings or offering any constructive advice.
Handling Non-Constructive Feedback:
- Stay Calm and Objective: Instead of reacting defensively or emotionally, try to stay calm and focus on understanding the underlying message. Take a moment to process the feedback before responding.
- Seek Clarification: If the feedback is vague or unclear, ask questions to better understand what the person means. For example, you could say, "Could you please elaborate on what specifically you think needs improvement?"
- Look for Valid Points: Even in non-constructive feedback, there may be elements of truth or valid concerns. Try to extract useful insights that can help you improve, despite the delivery.
- Redirect to Constructive Feedback: If possible, guide the conversation towards more constructive feedback by asking for specific suggestions or examples of what could be done differently.
- Consider the Source: Evaluate the credibility and intention of the person giving the feedback. Sometimes, non-constructive feedback may stem from personal biases or misunderstandings rather than genuine criticism.
By approaching non-constructive feedback with patience and a willingness to learn, you can often find ways to improve and grow professionally.
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