4. When does encoding take place?
A. When the receiver interprets the message
B. When the sender translates the message into a perceivable form
C. When both sender and receiver need to exchange messages
D. When the sender recognizes the communication style of the other
5. Which statement does NOT describe decoding process?
A. It is deciding on the medium to use in transmitting a message.
B. It involves interpretation.
C. It is assigning meaning to the message.
D. It is usually done by the receiver in a communication process.
6. You deliver a speech about the importance of higher education to a group of high
school students. What is the message?
A. the high school students C. you
B. importance of higher education D. your voice and language
7. Anna sells cookies and cakes to many customers online. Who is the sender of the
message?
A. customers B. Anna C. online D. cookies and cakes
8. Which of the following is an example of audience’s feedback?
A. Laughter B. silence C. half-closed eyelids D. all of the above
9. A message can only be considered effective when it is ___________.
A. delivered on time
B. understood by others and produces the intended result
C. communicated orally with the appropriate nonverbal cues
D. written personally
10. Martin has a habit of ignoring the messages of his classmates. Which of the following
elements is usually missing from interactions with Mark?
A. channel B. participation C. context D. feedback