Answer:
[tex]5 \: step \: to \: procceed \: product[/tex]
Step 1 :Verify product returns request
When a customer brings an item to the store and asks for an exchange/refund, the salestaff will need to verify this request. They’ll have to confirm that this product has been purchased from their store. The most common proof is a receipt.
Step 2:Create return request
In order to process an in-store product return, the salestaff usually have to find the past order in their Point of Sale (POS) system.
Step 3: Process payment & complete return
In the case of product refund, the cashier will have to return payment to the customer. Different POS system might offer the following options:
Refund by original payment method: Most customers prefer to get a refund via the original payment method. Some POS systems let you issue payment while others require extra steps on the payment device. If you are using a terminal to process transaction, make sure your cashiers get the training they need to handle it efficiently.
Step 4:Complete in-store product returns
Once payment is complete, the staff should also note down the reasons for return. This is invaluable data that will help retailers make merchandising decisions in the future.
Step 5(optional): Return item to inventory
Most POS systems allow returning item to inventory/stock. This means when the return process is complete, the quantity of the returned items will be added back to inventory. Depending on product conditions and your business rule, you may choose to resell these items as open box or refurbished products.
