MANAGEMENT OF CHANGE
Introducing a new concept of work practice to an organization means changes have to occur in order to accommodate it. This would lead to organizational changes and may disrupt work patterns. Often, a change is necessary if an organization means to be competitive, and unless new ways and methods are developed and introduced, an organization may find itself lagging and not competitive. Benchmarking is one of those concepts that aim to improve work practices and achieve optimum results. Because change can bring negative connotations, it is important to take careful steps to effect change without major disruption to employees who would, more likely, be resistant to a new concept that may threaten their work comfort zone. There are many factors that have to be considered prior to implementation of change in an organization, in this case a hospital. Employees in an organization, such as a hospital, are likely to resist changes. So it is inevitable that some obstacles will appear when benchmarking is introduced. The resistance to change is often generated by the lack of understanding of the proposed change, so, providing training to people affected by the change would help reduce their resistance and make the change more acceptable.
-BRAINEST AND HEART PLEASE
