ACTIVITY 4.6- Directions: Complete the dialog with the correct
stand in the issue. Choose your answer below.
I'm sorry to have put you in this position
What would you like me to do?
It slipped my mind
I'm really sorry, it was my mistake.
It's the first I have heard of this.
I will make sure it never happens again.
I can explain what happened.
Jane: It's been brought to my attention that there's a problem
with the Waterford project.
Liza: What is it concerning?
Jane: I received a complaint from the company's Owner about the
behavior of a member of your team working at their office, Lea
Liza
- What has she cone?
Jane: She has arrived at the customer's office a couple of hours
late every morning since last week.
Lize:
- Although she didn't arrive at their
office until about 11 in the morning, she was working on the
project from home before she arrived there.
Jane: Well, the client was ungsare of this. Put yourself in
their shoes, what impression do you think this gives them of our
company It doesn't look very professional, does it?
Liza:
- I should have told the client about it.
I was going to tell them, but I forgot​